🛡️ PLAYER PROTECTION

Responsible Gaming at million99

At million99, we believe that gaming should always be fun, safe, and within your control. We are committed to providing every Filipino player with the tools, resources, and support needed to keep gambling a healthy form of entertainment — never a problem.

21+ ONLY

Strictly enforced on all million99 platforms

21+

Minimum Age Requirement

24/7

Support Team Available

₱0

Cost to Self-Exclude

PAGCOR

Regulated & Compliant

Our Responsible Gaming Commitments

Six pillars that define how million99 protects its players

Strict Age Verification

Every million99 account goes through a mandatory KYC (Know Your Customer) process. We verify that all players are at least 21 years old before they can deposit or play — no exceptions, no shortcuts.

Player-Controlled Limits

million99 gives you full control over your gaming activity. Set daily, weekly, or monthly deposit limits, loss limits, and session time limits directly from your account dashboard — adjustments take effect immediately.

Self-Exclusion Program

If you feel you need a break, million99's self-exclusion tool lets you temporarily or permanently restrict access to your account. Once activated, self-exclusion cannot be reversed during the chosen period.

Reality Check Reminders

We send periodic session reminders to help you stay aware of how long you have been playing and how much you have spent. These pop-up alerts are designed to keep you grounded and in control of your time.

Dedicated Support Team

Our trained responsible gaming support team is available 24/7 via live chat. Whether you need help setting limits, activating self-exclusion, or just want to talk, we are here for you — no judgment, just support.

PAGCOR Compliance

million99 operates under PAGCOR's regulatory framework and strictly follows all responsible gaming guidelines set by the Philippine Amusement and Gaming Corporation. Player protection is a non-negotiable part of our operations.

SELF-ASSESSMENT

Know the Warning Signs

Gambling is meant to be a fun pastime — but for some players, it can become a problem. Recognizing the early warning signs is the first step toward getting help. Ask yourself honestly: do any of the following sound familiar?

01

Do you find yourself spending more money on gambling than you originally planned, even when you set a budget?

02

Have you tried to cut back or stop gambling but found it difficult or impossible to do so?

03

Do you gamble to escape stress, anxiety, depression, or problems at home or at work?

04

Have you borrowed money, sold belongings, or neglected bills in order to fund your gambling?

05

Do you feel restless, irritable, or anxious when you are not gambling or when you try to stop?

06

Have family members, friends, or colleagues expressed concern about how much time or money you spend gambling?

If you answered yes to two or more of the above, we strongly encourage you to use million99's self-exclusion tool or contact our support team immediately. Help is always available.

HEALTHY HABITS

Tips for Playing Responsibly

Most million99 players enjoy our platform as a fun, recreational activity. Here are some practical tips to keep your gaming experience positive and in check:

Golden Rules of Responsible Play
  • Set a strict budget before you start playing and stick to it — treat it like entertainment spending, not an investment.
  • Never chase your losses. If you are on a losing streak, take a break and come back another day.
  • Set a time limit for each gaming session and use million99's session reminder feature to stay on track.
  • Never gamble when you are emotionally distressed, tired, or under the influence of alcohol.
  • Keep gambling separate from your financial obligations — rent, bills, and family needs always come first.
  • Take regular breaks. Step away from the screen, stretch, and reset your mindset between sessions.
  • Remember: the house always has an edge. Gambling is entertainment, not a reliable source of income.
  • Talk openly with someone you trust if you feel your gambling is getting out of hand.

Remember: million99 is designed for entertainment. Every game on our platform is powered by certified Random Number Generators (RNGs), meaning outcomes are completely random and cannot be predicted or influenced. Play for fun — not to make money.

million99 Player Protection Tools

Practical tools available to every registered million99 player — free of charge

TOOL // 01
Deposit Limits

Set a maximum deposit amount per day, week, or month. Once your limit is reached, no further deposits are accepted until the period resets. Lowering your limit takes effect immediately; raising it requires a 24-hour cooling-off period.

TOOL // 02
Loss Limits

Define the maximum amount you are willing to lose in a given period. When your loss limit is reached, million99 will automatically suspend your gaming session for the remainder of that period to protect your bankroll.

TOOL // 03
Session Time Limits

Set a maximum session duration. When your time is up, million99 will display a reality check notification and, if you choose, automatically log you out. This helps prevent extended, unplanned gaming sessions.

TOOL // 04
Self-Exclusion

Request a temporary or permanent self-exclusion from the million99 platform. Options range from 30 days to permanent closure. Once activated, you will not be able to log in, deposit, or place bets for the duration of your chosen period.

STEP-BY-STEP

How to Activate Self-Exclusion

Activating self-exclusion on million99 is straightforward and takes less than two minutes. Here is how to do it:

1
Log In to Your Account

Visit million99.asia and log in using your registered username and password. Make sure you are on a secure, private connection before proceeding.

2
Go to Account Settings

Click on your profile icon in the top-right corner and navigate to "Account Settings," then select the "Responsible Gaming" tab from the menu.

3
Select Self-Exclusion

Choose "Self-Exclusion" from the available player protection tools. Select your preferred exclusion period: 30 days, 90 days, 6 months, 1 year, or permanent.

4
Confirm Your Request

Review your selection and confirm. You will receive a confirmation email at your registered address. Your exclusion takes effect immediately upon confirmation.

5
Need Help? Contact Support

If you have trouble activating self-exclusion through your account, contact our 24/7 support team via live chat or email at [email protected] and our team will process your request immediately.

AGE PROTECTION

Protecting Minors

million99 takes the protection of minors extremely seriously. Under Philippine law and PAGCOR regulations, online gambling is strictly prohibited for anyone under the age of 21. We enforce this through multiple layers of verification.

21+ Age Restriction — Strictly Enforced
  • All new registrations require submission of a valid government-issued ID confirming the player is 21 years of age or older.
  • Accounts flagged for potential underage use are immediately suspended pending re-verification.
  • Any account found to belong to a minor will be permanently closed and all funds returned to the verified account holder.
  • million99 does not direct any marketing materials toward individuals under 21 years of age.
Advice for Parents and Guardians

If you share a device with younger family members, we strongly recommend taking the following precautions to prevent underage access to gambling platforms:

  • Always log out of your million99 account when you are done playing.
  • Do not save your login credentials in shared browsers or devices.
  • Use parental control software to restrict access to gambling websites on shared devices.
  • Keep your account password private and change it regularly.

Support Resources for Filipino Players

You are never alone — help is available across the Philippines

PAGCOR Responsible Gaming

The Philippine Amusement and Gaming Corporation (PAGCOR) provides responsible gaming guidelines and resources for all licensed operators and players in the Philippines. million99 fully complies with PAGCOR's player protection framework.

million99 Support Team

Our dedicated responsible gaming support team is available 24 hours a day, 7 days a week. Reach us via live chat on the million99 platform or send an email to [email protected] — we respond to all responsible gaming inquiries as a top priority.

Gamblers Anonymous Philippines

Gamblers Anonymous is a fellowship of men and women who share their experience, strength, and hope with each other to solve their common problem and help others recover from a gambling problem. Meetings are held across Manila, Cebu, Davao, and other major cities.

million99 is regulated by PAGCOR and adheres to all responsible gaming standards set by the Philippine government. If you believe you have a gambling problem, please reach out to our support team or a professional counseling service in your area.

Play Smart. Play Safe. Play at million99.

Join thousands of responsible Filipino players who enjoy million99 as a fun, controlled form of entertainment. Set your limits, know your boundaries, and play with confidence. 21+ only.